Do you accept Purchase Orders?
Yes. POs can be faxed (631-737-1286) or mailed in (17 Colt Court, Ronkonkoma, NY 11779).

Do I need a login to purchase something?
No. You can purchase through the Store on the website, through your State rep, emailing or calling the main office at (800) 381-8003.  

I need a W-9 to make a purchase. Where do I get this? 
Complete a Contact Us form or email Mary-Ann Gruner directly at MGruner@lab-aids.com

I'm having trouble finding what I need in the search menu. 
Less is more. One key word, not pluralized, is often more successful. We are working to improve the search feature. 



Where do I login to the Teacher Portal to access the Student and Teacher Books? 
The link, Book Login, is at the very top of every page. 

I need help assembling my storage carts. 
We've created a video to help with this! 

I can't find the Teacher Guide for a kit. Can you send me one? 
We can send most Teacher Guides as a PDF for smaller 1-2 day kits. Larger modules like Fruitvale and Environmental Impact or any full year curricula must be purchased per our partnership agreements with the developing institutes. Look for your kit in the appropriate location in the Store to find your Teacher Guide (TG).

I am missing MSDS sheets. Where can I get a new one? 
You can email our Product Chemist, Darius Nicpon, directly for a replacement.

How do I see if your programs align with my state's standards? 
Unique correlations to our full-year middle and high school programs can be found on each State page

I need to order a few things to refill my equipment. How do I do that? 
Refills for full-year middle and high school curricula can be made through the site with a credit card or with a print form to fax in. Refills for kits and modules are best found through the search tool and added to your cart.