Status of portals.lab-aids.com

General Operational
Google Classroom Operational
LTI Operational
OneRoster Operational
ClassLink Operational
Clever Operational

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Past & Upcoming Maintenance

Date, Time Impact Reason
May 19, 2024, 2:00am - 4:30am EDT System Outage System maintenance, platform optimization, routine security patches.
February 25, 2024, 1:30am - 1:45am EST System Outage System maintenance, platform optimization, routine security patches.

Past & Current Incidents

Date Duration Impact Root Cause
March 15, 2024, 9:50am EDT 29 min System Outage High CPU usage on the application servers stemmed from the degradation in performance of one of the platform APIs. All application servers were found to be running at 100% CPU usage, triggering the launch of additional servers which also maxed out.
March 24, 2024, 2:36am EDT 9 min System Outage An unexpected issue with the database required a reboot to restore service; service was rebooted during a period of low traffic to minimize disruption.

Portal Status Archives